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ORNL Resources Directory

ORNL Resources Directory

Call. Click. Connect. Benefit resources at your fingertips.

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Medical, Pharmacy, Vision, & Wellness icon

Medical, Pharmacy, Vision, & Wellness

Medical

UnitedHealthcare

1-844-234-7925

Enrollment UnitedHealthcare Pre-Enrollment website

Already a member? myuhc.com® website

Group #905404

Click to download the UnitedHealthcare® app.

Download Mobile App on the App Store Download Mobile App on the Google Play Store

WellOne Clinic

By appointment or walk-in: 4500N, I-112

Monday-Friday, 7:00 a.m. – 4:00 p.m. ET

1-865-574-WELL (1-865-574-9355)

Surest

Monday-Friday, 7:00 a.m. – 10:00 p.m. 1-844-5300-0070

Enrollment Surest Pre-Enrollment

Already a member? surest.care/OakRidge

Download Mobile App on the App Store Download Mobile App on the Google Play Store

Behavioral Health

Live and Work Well website "Live and Work Well website in a new window")

Pharmacy

Express Scripts®

1-866-749-0097

Express Scripts website

Click to download the Express Scripts app.

Download Mobile App on the App Store Download Mobile App on the Google Play Store

Vision

Vision Service Plan®

1-800-877-7195

Vision Service Plan website

Wellness

Optum Engage

Optum Engage

Click to download the Optum Engage app.

Download Mobile App on the App Store Download Mobile App on the Google Play Store

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Dental icon

Dental

Delta Dental

1-800-524-0149

Group #1053

Delta Dental website

Click to download the Delta Dental app.

Download Mobile App on the App Store Download Mobile App on the Google Play Store

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HSA & FSA icon

HSA & FSA

Health Savings Account

Optum Financial™/HSA

1-800-791-9361

myuhc.com® website

Optum Financial website

Dependent Care FSA

HealthEquity | WageWorks

Pre-Member Support: 1-866-735-8195

HealthEquity Member Services: 1-855-692-2959

FSA Information and Registration: HealthEquity website

Healthcare FSA

Optum Bank 1-800-243-5543

Optum Bank web site

accountholderservices@optum.com

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Disability & Life Insurance icon

Disability & Life Insurance

Disability and FMLA

The Hartford

Fax: 1-833-357-5153

1-800-882-2894

The Hartford Information email

The Hartford website

Life Insurance

MetLife

Contact ORNL Benefits

ORNL Benefits email

1-865-576-7766

Special Accident

Zurich

Contact ORNL Benefits

ORNL Benefits email

1-865-576-7766

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Behavioral Health Employee Assistance Program (EAP) icon

Behavioral Health Employee Assistance Program (EAP)

Behavioral Health Employee Assistance Program (EAP)

Magellan Health Services

1-800-888-2273

Onsite counselor

1-865-241-4673

Magellan website

My Provider Locator App pdf

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Other Benefits icon

Other Benefits

Legal Insurance with Identity Theft Protection

ARAG

1-800-247-4184

ARAG Legal Center website

Access Code: 18095or

Dash Solutions

1-833-848-5768

Dash Solutions website

Hyatt Legal Plans

1-800-821-6400

Participation in Basic Life Insurance will allow you access to preparation of wills and codicils. Plan Code: HLP300437-1-G

Participation in Supplemental Life Insurance will allow you access to estate resolution. Plan Code: HLP-ERS-300437-1-G

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Retirement & Savings icon

Retirement & Savings

Retiring from ORNL

ORNL Benefits Office ORNL Benefits email

1-865-576-7766

Toll-Free

1-866-576-7766

401(k) Savings Plan

Schwab Retirement Plan Services Company

1-800-724-7526

Schwab website

Click to download the Schwab Workplace Retirement app.

Download Mobile App on the App Store Download Mobile App on the Google Play Store

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Benefits Assistance icon

Benefits Assistance

ORNL Benefits Office

Address

P.O. Box 2008, MS 6465, Oak Ridge, TN 37831-6465

Plant Mail

MS-6465, Building 2040, Room E341

Fax: 1-865-341-3413

ORNL Benefits email

Toll-Free

1-865-576-7766

Benefits Service Center

ORNL Benefits Service Center (Managed by ADP) for enrollment and changes to your benefits

Monday-Friday, 8 a.m. - 8 p.m. ET Saturday, 8 a.m. – 5 p.m. ET

Toll-Free

1-800-211-3622

TTY Service Dial 711

ADP Portal website

For a one-stop hub where you can easily access more detailed information related to benefits, compensation, retirement and wellness, visit ornl360.com.